On the cPanel you will find the Mail Menu (EXAMPLE)
this is where you will Add and Remove accounts, put in a auto responder if you would like one, block E-mail addresses, etc.
SearchKing's portal partners can offer E-mail - account@yourdomain.com.
- Plus w Community Features- 50 Accounts
- Premium - 100 Accounts
- Pro - 150 Accounts
To set up a customer:
You will be offering a POP E-mail account.
- Create a sign up page.
- Ask Customer to pick a user name
- Ask Customer to pick a password
- Generate a Welcome letter.
EXAMPLE:
- Welcome to yourdomain.com. We have successfully created your E-mail account.
customer@yourdomain.com
POP Information: 435.34.1324
youremail@yourdomain.com
If you have questions concerning your account please contact "a href="mailto:youremail@yourdomain.com" or a customer care representative at 000-000-0000. 9 to 5 Central Time.
Your Login Information for accessing your - E-mail account:
UserName: theirname
UserPassword: theirpassword
You may change your password at anytime.
We recommend you print this email and store it for future reference.
- Set Up the account in your mail menu.
- E-mail customer with Access
Customers can set up and access their E-mail from:
- Outlook Express
- Eudora
- any account that they can set up POP accounts.
Questions
What is the SMTP server setting for my POP?
The SMTP setting is just your domain name. Example: if your domain is fred.com then your SMTP server setting is fred.com.
What are the incoming server settings for my POP?
The incoming server settings are simply your domain name. Example, if your domain is fred.com then the incoming server name is fred.com.
Why would I get the error "userid already exists"?
You share the server with other domains. Each users, Telnet, FTP or Email is setup as a user on the server. So recieving the message
The userid you requested is already in use by someone on this server, please select another
Just means that the USERID is already taken by another domain. A user name can only be used ONCE per server. If this is a name such as sales you can use a redirect that will make the name valid and just redirect email to a valid POP box.
How do I access my mailboxes to check my email?
The easiest way to access email is through a program such as Eudora or Outlook Express.
Listed below is a example that assumes your domain is fred.com.
- Full name = fred
- Email = fred@fred.com
- Internet Mail server = fred.com
- Account = fred
- Pass = xxxxxx
- SMTP = fred.com
- From = anything@fred.com
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